How We Automated 80% of a Creative Agency’s Workflow
Creative agencies thrive on originality — but behind the scenes, it’s often the opposite: repetitive emails, status updates, file management, and client hand-holding.
For Noto Studio, a mid-sized creative agency specializing in brand identity and content production, that repetition was turning into a bottleneck. The team was drowning in admin work that pulled them away from what they loved: creating.
So they turned to Calisto to help them reclaim their time.
The Challenge
When we met Noto Studio, their creative work was outstanding — but their workflows weren’t. Common pain points included:
Client onboarding taking hours each week with repeated emails and manual document prep
Task assignment being handled ad-hoc, often missed or duplicated across tools
Project updates requiring someone to manually write and send weekly emails
Asset organization being inconsistent and time-consuming
While they used modern tools like Notion, ClickUp, and Google Drive, none of them were working together. Every process relied on someone remembering to do it.
Our Goal
To automate 80% of their recurring operations without compromising creativity or overwhelming the team with new tools.
Step 1: Audit & Workflow Mapping
We started with a discovery workshop to identify:
Repeated manual tasks
Time-consuming communication patterns
Tools already in use and their limitations
This revealed nearly 40 hours of manual effort per week tied to repetitive admin tasks.
Step 2: Designing the Automation Stack
Here’s how we redesigned their internal systems using no-code tools like Zapier, Notion, and Make, paired with AI services:
1. Client Onboarding — Fully Automated
When a new client signs a proposal, a Notion workspace is automatically created
Welcome email (with timeline, deliverables, and intro deck) is sent instantly
A Google Drive folder is created and linked inside the workspace
Slack notifies the team with all project details
✅ Result: Onboarding time dropped from ~2 hours to under 10 minutes per client.
2. Smart Task Generation & Assignment
When a project is created in Notion, tasks are auto-generated based on project type
Tasks are pushed to ClickUp and assigned based on availability
Task deadlines are AI-estimated based on past project durations
✅ Result: 90% of project planning became fully automatic, with 100% task coverage.
3. Weekly Updates & Feedback Follow-Ups
AI (Notion AI + Gmail + Zapier) generates a weekly status summary
Personalized update emails are sent every Friday at 3PM
If client feedback isn’t received within 48 hours, a reminder is automatically sent
✅ Result: Improved client communication with zero manual effort.
4. Asset Organization & Delivery
Final files uploaded to Drive are automatically renamed, sorted, and shared with the client
Delivery confirmation emails are sent once all assets are in place
✅ Result: Delivery process became consistent, trackable, and nearly hands-free.
Why It Worked
We used tools they already knew — no steep learning curve
Automations were modular, so the team could update them easily
AI added smart logic, like writing summaries and generating timelines
The system wasn’t just efficient — it was sustainable.
Final Thoughts
Creative agencies shouldn’t be spending hours on emails, checklists, and file sorting. With smart, well-designed automation, you can free up your team to focus on what matters: ideas, execution, and growth.
At Calisto, we help teams like yours automate the 80% — so you can excel at the 20% only humans can do.
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